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Hospital visitor information

Hospital visitor information

Please note that medical masks are required at all health-care facilities in B.C.

Please help us keep our health-care facilities safe by wearing a medical mask when you visit. If you do not have a medical mask, our staff will provide you with one.


Visiting a loved one in hospital

The province continues to restrict visitations to ensure protection against the spread of COVID-19 in our health-care communities. We empathize with all families who have loved ones in care, and we support safe visits at all our facilities.

Each patient may accept two visitors at one time. In the ICU and emergency department, visitors are limited to one visitor per patient within the facility at one time. For compassionate care, the limit of two visitors may be removed in consultation with the clinical care team. For pediatric care, labour and delivery, siblings may accompany parents or legal guardians of a newborn/infant/child.

Aboriginal patients and their families may wish to connect with one of our Aboriginal Patient Navigators (APN) as a resource and support in providing culturally safe care. 

What can you expect at a visit?

Visitors are screened prior to every visit and must meet these requirements:

  • No sickness or symptoms of COVID-19
  • Not tested positive for COVID-19 or been in contact with a person infected with COVID-19 in the past 14 days
  • Perform hand hygiene and respiratory etiquette
  • Take on and off any required Personal Protective Equipment (PPE), as instructed
  • Go directly to the patient’s location and exit the site directly after the visit
  • Wear a medical mask at all times

These guidelines are based on the B.C. Ministry of Health’s guidance.