A new coronavirus called COVID-19 has caused a worldwide outbreak of respiratory infections. The symptoms of COVID-19, which can include dry cough, fever, sore throat and headache, are similar to other respiratory infections, including influenza.

Regular operations of many Interior Health programs, services and sites are impacted by COVID-19. Please call ahead if you are unsure about a previously scheduled appointment. Visit Find Us on for locations and regular operating hours.

Sources of trusted information

Contact HealthLinkBC or call 8-1-1 if you have symptoms
Call 1-888-COVID19 (268-4319) if you would like more information
BC Centre for Disease Control
COVID-19 self-assessment tool
Public Health Agency of Canada or call 1-833-784-4397

Latest COVID-19 News & Information


The latest news on COVID-19

Interior Health Updates April 1: COVID-19 Stakeholder UpdateMarch 31: Outbreak of COVID-19 at West Kelowna Agricultural Business March 30: Interior Health temporarily suspends pay parkingMarch 30: Elkford Emergency Department service change March 24: COVID-19 Stakeholder UpdateMarch 23: Essential visit restrictions in effect at all Interior Health sitesMarch 21: Changes to protect seniors receiving care March…


Shareable resources

Here are some resources that you might find helpful to have and to share. Posters Questions about Self-Isolation & Solutions to Common Barriers Hand sanitizing instructionsHand washing instructionsMake a planPrevent the spread of illnessReduce your riskWhen to wash your handsCOVID-19 and safer drug use Infographics About COVID-19: symptoms, spread, prevention, self-assessmentTesting and self-isolationEssential visitorsHow to…


Thanks for your support!

The people of the Interior are awesome! We have seen your signs, and we've heard your cheers every night at 7 p.m. Thank you for all you've done to support us. Mostly, we'd like to thank you for staying home. It might sound like a small thing, but every time you choose to stay home…


Frequently asked questions

Below are some of the most frequently asked questions, followed by answers from our clinicians and physicians. Several of these questions came from a Town Hall meeting with MLA Norm Letnick, Interior Health CEO Susan Brown, and Interior Health Chief Medical Health Officer Sue Pollock. Download questions received following the virtual Town Hall meeting with…


Testing information

To support testing of people who meet specific criteria, new testing guidelines from the BCCDC limit testing to people with symptoms who are: Hospitalized or are likely to be hospitalized Health-care workers Residents of long term care facilities Part of an investigation of a cluster or outbreak Process for testing for COVID-19 Interior Health is…


Information for Communities

Local and regional, Aboriginal and non-Aboriginal governments, and community organizations have an important role to play in informing and protecting their communities. The Healthy Communities team is focused on supporting local governments and communities. Email us to start a conversation. Please help us share trusted information with our communities by linking your community's web page to…


Keeping you and your family healthy

We need every British Columbian to participate in preventing the spread of this virus. Everyone plays a part. If you have symptoms of COVID-19: fever, new cough, and difficulty breathing – you should immediately self-isolate for 14 days and limit your contact with others. Check out the symptom self-assessment tool for help determining if you…


Provincial health-care preparedness

The Ministry of Health has provided guidance to retail food and grocery stores operating during COVID-19 Kindergarten to grade 12 schools are suspended indefinitely. Planning is underway to provide ongoing education even while classes are suspended.Every student will receive a final mark.A decision on when and how to return will be made in partnership with…



If you have traveled outside Canada, you must self-isolate for 14 days after you return. Stay away from work, school and the community. Please stay at home. Airlines are screening all passengers, and anyone showing symptoms of illness will not be allowed to board. Only Montreal, Toronto, Calgary and Vancouver airports will accept international flights.…

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